A Call Answering Service for Tradesmen, Plumbers and Electricians
You cannot answer the phone with both hands under a sink - but the caller with the burst pipe will not leave a voicemail. Bridge Voice picks up, captures the job, and texts you the details.
Why trades lose work to the phone
You are on the tools when they call
Callers with urgent jobs do not wait - they ring the next name on the list. Voicemail is where jobs go to die.
No details, no diary
A missed call tells you nothing: no job, no address, no urgency. You cannot quote what you never heard about.
Evenings full of callbacks
Ringing people back after a full day on site is the worst part of the job - and half of them have already found someone else.
How Bridge Voice captures a job
This is the conversation your callers have when nobody can reach the phone. Hear it live on +44 151 453 6966.
An illustrative conversation - every call is unique to your business.
Wednesday, 10:20am - you are mid-job
What it handles while you work
Job capture with urgency
Name, location, the problem, and how urgent it is - logged and sent to you, so you call back ready to quote.
Emergency awareness
Urgent jobs can be flagged or transferred straight through based on rules you set.
Bookings into your diary
Routine work can be booked directly into your schedule, with SMS confirmations to the customer.
24/7 cover, no office needed
Evenings, weekends, and on-the-tools hours are all covered - without hiring anyone.
Plans from £30/mo
Starter at £30/mo (250 minutes, voice calls only), Lite at £99/mo (1,000 minutes), Growth at £399/mo (3,000 minutes, multilingual included), or prepaid Flex at 35p/min. Every plan includes bookings, transcripts, human transfer, and no long-term contract. SMS confirmations come with Lite and Growth, and Starter, Lite, and Growth all include a 14-day trial.
Compare all plansTrades answering service FAQs
Anything unanswered? Ask Bridge Voice itself on +44 151 453 6966 or book a demo.
Do you offer an answering service for plumbers and electricians?
Yes. Plumbers, electricians, heating engineers, builders and contractors are the core use case, because the phone rings hardest exactly when both your hands are busy. Bridge Voice picks up, captures the job and its urgency, and texts you the details so you can call back between jobs.
What details does it capture from a job enquiry?
Whatever you need to quote: the caller’s name, contact number, location, a description of the job, and how urgent it is. It all arrives in your dashboard with a full transcript.
Can urgent jobs get through to me directly?
Yes. You set the rules - genuine emergencies can be transferred straight to your mobile, while routine enquiries are captured for callback.
I am a one-person business - is this overkill?
Sole traders are exactly who it suits. The Starter plan starts at £30 a month, and the prepaid Flex option at 35p a minute suits low call volumes - both cost far less than the first missed job.
Does it work outside office hours?
It answers 24/7, every day of the year. The 8pm caller with a boiler problem gets a real conversation, not a voicemail.
How fast is setup?
About 10 minutes of onboarding, then it is live on a dedicated UK number. 14-day trial, no long-term contract.
Never lose a job to voicemail again
Call the live demo line, start the 14-day trial, or see the full product tour.