For estate & letting agents
An Answering Service Built for Estate Agents
Buyers browse listings in the evening and call when your office is dark. Bridge Voice books the viewing there and then - before they enquire about a different property with a different agent.
Booking capture works on every plan. SMS confirmations are available on Business and Business Plus, and calendar booking needs a configured Google Calendar, Outlook, Calendly or Cal.com connection.
The problem
Where agency enquiries leak away
Evening and weekend enquiries
Portals never close, offices do. The 8pm caller ready to book a viewing meets voicemail - and keeps scrolling.
Negotiators out on viewings
When the team is out showing properties, the office phone rings into the void - often about those same properties.
Unqualified viewings waste days
Viewings booked without basic qualification - budget, chain, timeline - burn hours your negotiators do not have.
Listen in
How Bridge Voice books a viewing
This is the conversation your callers have when nobody can reach the phone. Hear it live on +44 151 453 6966.
An illustrative conversation - every call is unique to your business.
Thursday, 7:55pm - office closed
What it does
What it handles for your branch
Viewings booked out of hours
Evening and weekend callers book into available slots once a supported calendar is connected. SMS confirmations are available on Business and Business Plus.
Applicant qualification
Asks the questions you would - position, budget, timeline - so negotiators walk into qualified viewings.
Overflow when the team is out
Calls answered while negotiators are on viewings, so the branch phone is not left ringing.
Every enquiry logged
Full transcripts and lead details in your dashboard, ready for the morning huddle.
Plans from £149/mo
Business at £149/mo (1,000 minutes), and Business Plus at £399/mo (3,000 minutes). Every plan includes multilingual call handling, bookings, transcripts, human transfer, and no long-term contract. SMS confirmations come with Business and Business Plus, and Business and Business Plus all include a 14-day trial.
Compare all plansQuestions
Estate agency FAQs
Anything unanswered? Ask Bridge Voice itself on +44 151 453 6966 or book a demo.
Can it book viewings directly into our diary?
Yes. Once a supported calendar is configured, callers can choose from available slots. The booking appears in your dashboard with the caller’s details and a full transcript, and Business or Business Plus can send an SMS confirmation.
Can it qualify applicants?
Yes - it asks the questions you configure: buying position, chain status, budget range, timeline. The answers are logged with the lead.
What about valuation enquiries?
Valuation requests are gold - Bridge Voice captures the property details and contact information, flags the lead, and can transfer directly to a valuer when one is available.
Does it help with lettings as well as sales?
Yes. Tenant enquiries, viewing bookings, and maintenance call capture all work the same way - with rules you control for each.
How quickly can a branch go live?
Around 10 minutes of onboarding, then live on a dedicated UK number. 14-day trial, no long-term contract.
Book the viewing before they scroll to the next listing
Call the live demo line, start the 14-day trial, or see the full product tour.