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For estate & letting agents

An Answering Service Built for Estate Agents

Buyers browse listings in the evening and call when your office is dark. Bridge Voice books the viewing there and then - before they enquire about a different property with a different agent.

An estate agency office at golden hour with enquiries answered by Bridge Voice
Call answeredWhile you work
The problem

Where agency enquiries leak away

01

Evening and weekend enquiries

Portals never close, offices do. The 8pm caller ready to book a viewing meets voicemail - and keeps scrolling.

02

Negotiators out on viewings

When the team is out showing properties, the office phone rings into the void - often about those same properties.

03

Unqualified viewings waste days

Viewings booked without basic qualification - budget, chain, timeline - burn hours your negotiators do not have.

Listen in

How Bridge Voice books a viewing

This is the conversation your callers have when nobody can reach the phone. Hear it live on +44 151 453 6966.

An illustrative conversation - every call is unique to your business.

Thursday, 7:55pm - office closed

Bridge VoiceGood evening, thank you for calling. How can I help?
CallerHi, I saw the two-bed terrace you have listed - is it still available? Could I view it this weekend?
Bridge VoiceIt is still available. I can offer Saturday at 11am or 2:30pm - which works for you?
CallerEleven, please.
Bridge VoiceBooked for Saturday at 11am. Can I quickly ask - are you in a chain, and have you got a mortgage agreement in principle? It helps the team prepare.
CallerNo chain - first-time buyer, AIP sorted.
Bridge VoicePerfect, I’ve noted that. You’ll receive a text confirmation now, and the team will see the full details in the morning.
What it does

What it handles for your branch

Viewings booked out of hours

Evening and weekend callers book straight into available slots, with SMS confirmations.

Applicant qualification

Asks the questions you would - position, budget, timeline - so negotiators walk into qualified viewings.

Overflow when the team is out

Every call answered while negotiators are on viewings - no engaged tone at the branch.

Every enquiry logged

Full transcripts and lead details in your dashboard, ready for the morning huddle.

Plans from £99/mo

Lite at £99/mo (1,000 minutes), Growth at £399/mo (3,000 minutes, multilingual included), or prepaid Flex at 35p/min. Every plan includes bookings, SMS confirmations, transcripts, human transfer, a 14-day trial, and no long-term contract.

Compare all plans
Questions

Estate agency FAQs

Anything unanswered? Ask Bridge Voice itself on +44 151 453 6966 or book a demo.

Can it book viewings directly into our diary?

Yes. Callers choose from available slots and get an SMS confirmation, and the booking appears in your dashboard with the caller’s details and a full transcript.

Can it qualify applicants?

Yes - it asks the questions you configure: buying position, chain status, budget range, timeline. The answers are logged with the lead.

What about valuation enquiries?

Valuation requests are gold - Bridge Voice captures the property details and contact information, flags the lead, and can transfer directly to a valuer when one is available.

Does it help with lettings as well as sales?

Yes. Tenant enquiries, viewing bookings, and maintenance call capture all work the same way - with rules you control for each.

How quickly can a branch go live?

Around 10 minutes of onboarding, then live on a dedicated UK number. 14-day trial, no long-term contract.

Book the viewing before they scroll to the next listing

Call the live demo line, start the 14-day trial, or see the full product tour.