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For salons, barbers & beauty

The Answering Service for Salons & Beauty

Scissors in hand, colour mid-process, and the phone ringing at reception. Bridge Voice takes the booking, quotes the price list, and captures the details - while you finish the client in the chair.

Booking capture works on every plan. SMS confirmations are available on Lite and Growth, and calendar booking needs a configured Google Calendar, Outlook, Calendly or Cal.com connection.

A busy hair salon where Bridge Voice answers the reception phone
Call answeredWhile you work
The problem

The salon phone problem

01

Hands full, phone ringing

Mid-cut and mid-colour is no time to answer a phone - but that caller wanted to book, and now they will try the salon down the road.

02

After-hours booking intent

Clients decide they need an appointment in the evening, scrolling on the sofa. If the phone is not answered, the moment passes.

03

Bookings that need clear follow-up

A booking with no written confirmation is easier to miss. Lite and Growth can send SMS confirmations and reminders.

Listen in

How Bridge Voice takes a salon booking

This is the conversation your callers have when nobody can reach the phone. Hear it live on +44 151 453 6966.

An illustrative conversation - every call is unique to your business.

Saturday, 2:10pm - all chairs busy

Bridge VoiceHi, thanks for calling the salon - how can I help?
CallerHey, how much is a cut and blow dry? And could I get in on Thursday after work?
Bridge VoiceA cut and blow dry is on our standard price list - I can book you Thursday at 5:30pm with a senior stylist. Shall I confirm that?
CallerYes - could I ask for Chloe if she’s free?
Bridge VoiceChloe is available at 5:30 on Thursday, so you’re booked in with her. On SMS-enabled plans, a text confirmation can go out now - see you Thursday!
What it does

What it handles for your salon

Bookings while you work

Appointments taken and rescheduled while every chair stays busy. SMS confirmations are available on Lite and Growth.

Prices & treatment questions

Trained on your treatment list and pricing, so callers get accurate answers instantly.

Stylist preferences

Captures requests for a specific stylist or treatment room and books to your rules.

Evening & Sunday cover

The 9pm "I need my roots done this week" call gets answered - and booked.

Plans from £30/mo

Starter at £30/mo (250 minutes, voice calls only), Lite at £99/mo (1,000 minutes), Growth at £399/mo (3,000 minutes, multilingual included), or prepaid Flex at 35p/min. Every plan includes bookings, transcripts, human transfer, and no long-term contract. SMS confirmations come with Lite and Growth, and Starter, Lite, and Growth all include a 14-day trial.

Compare all plans
Questions

Salon answering FAQs

Anything unanswered? Ask Bridge Voice itself on +44 151 453 6966 or book a demo.

Can it quote our prices?

Yes. Bridge Voice is trained on your treatment list and price list, and answers pricing questions naturally and accurately.

Can clients book with a specific stylist?

Yes - it captures stylist preferences and books to the rules you set. Lite or Growth can send an SMS confirmation to the client.

What about cancellations and rescheduling?

Handled in one call, any time of day. Changes are logged in your dashboard, and Lite or Growth can confirm them by SMS.

Is it worth it for a small independent salon?

The Starter plan starts at £30 a month and the prepaid Flex option is 35p a minute, so you can compare the cost against your own appointment value and call volume before committing.

How fast can we go live?

Around 10 minutes of onboarding, then live on a dedicated UK number. 14-day trial, no long-term contract.

Every call answered, every booking captured

Call the live demo line, start the 14-day trial, or see the full product tour.